question icon Questions & Concerns

Questions

If you are aware of material or significant concerns or complaints regarding accounting matters or publicly filed documents, our Whistleblower Policy contains information about raising these concerns with the Audit Committee of the Board of Directors.
ASK QUESTIONS

We encourage team members to ask questions, including about our Code, policies, and work environment. If you have questions, there are many ways to get answers:

  • Start with our Code and policies.
  • If you can’t find an answer or if you are still uncertain, ask a member of your management team. Local management can answer questions about policies, processes, procedures, work responsibilities and your working environment.
  • Ask your local Human Resources (HR) representatives.
  • Contact the Ethics & Compliance Department by using the online form or emailing ethics@tyson.com
REPORT MISCONDUCT

All team members and members of the Board of Directors are required to report promptly and in good faith any known or suspected violation of the Code of Conduct, laws, or unethical conduct.

Don’t assume someone else will report the misconduct or ask another team member to make the report.

Reporting a concern should be as easy as possible. That’s why there are a variety of ways to tell us when something’s wrong. You can contact:

  • Your supervisor.
  • A member of your management team.
  • Your local HR representative.
  • The Help Line.
  • Our Ethics & Compliance Department at ethics@tyson.com.

Reports may be made anonymously through our Help Line or you can ask the Ethics & Compliance Department to treat your report as anonymous. Unless prohibited by local law, a request to remain anonymous will be honored.

HOW MANAGERS SHOULD HANDLE CONCERNS

If someone comes to you with a concern, you have a special responsibility to listen and act. Handling concerns appropriately is critical to preserving trust and protecting the Company.

If Someone Raises a Concern, Take These Specific Steps

  • Remove distractions and listen carefully.
  • Respond respectfully and take every concern seriously, even if you disagree. Show that you are committed to solving the problem.
  • Thank the person for speaking up - remember that they've just done something difficult and very important for the Company.
  • Take steps to protect the person’s confidentiality— avoid discussing the conversation with other team members.
  • As a manager, you should feel empowered to resolve routine operational and performance issues yourself.
  • Reports of misconduct or behavior believed to be illegal, unethical, or which violates the Tyson Code of Conduct must always be sent to the Ethics & Compliance Department for assessment and investigation.
  • If you have a question or are not sure whether you can or should resolve the issue yourself, you can always email the Ethics Department at ethics@tyson.com for advice.
Calling image

Q: WHAT HAPPENS WHEN I CALL THE HELP LINE?
A: The Help Line is operated by an independent third-party call center, and is available 24 hours a day, seven days a week. Your call is answered by a trained operator, and more than 200 languages are available. The details of your concern are typed into a confidential report and sent to the Ethics & Compliance Department, who then assesses the matter and assigns an investigator or refers the matter to the right Tyson team member for resolution. Your call is not recorded, and the details are only provided to those investigating your concern. You have the option to remain anonymous, except where restricted by local law. At the end of your call you are given a reference number to use if you have additional information to provide or to check the status of your report. You can make reports without fear of retaliation

NO TOLERANCE FOR RETALIATION

We are committed to maintain a culture where we can speak up when something is not right. That is why we do not tolerate retaliation against someone for voicing concerns in good faith. This includes asking questions, raising issues, reporting suspected misconduct, participating in investigations, or refusing to do something that violates our Code, policies or the law, even if your refusal results in the loss of business to Tyson. Anyone found to have engaged in retaliation will be subject to disciplinary action, up to and including termination.

We prefer team members raise concerns internally, however, we do not tolerate retaliation for raising concerns or complaints to external parties like government officials or regulatory agencies.

INVESTIGATING MISCONDUCT

We take reports of suspected ethical and legal misconduct seriously. We fully investigate alleged misconduct. We address misconduct and are committed to preventing the recurrence of misconduct. Your identity and the information you provide will be kept confidential except as needed to conduct the investigation. While you may choose to remain anonymous where permitted by local law, it may be more difficult or even impossible for us to investigate anonymous reports.

If you are involved in an investigation, you must fully cooperate and provide truthful and complete information. You should never provide misleading information or alter, destroy, or cover-up evidence relevant to an investigation. You must never retaliate against team members who report suspected misconduct or participate in an investigation.

Loop image

Copyright © 2022 Tyson Foods, Inc. Trademarks and registered trademarks are owned by Tyson Foods, Inc. or its subsidiaries. Version 11/17/2021